Privacy Policy for 1Q Insights

Effective date:

At 1Q Insights (“we,” “us,” “our”), accessible from https://1qinsights.com, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, the Pixi platform, and any services that reference this policy (collectively, the “Services”).

1. Information We Collect

We collect information in the following ways:

• Information you provide: When you create an account, start a subscription, contact support, upload content, or interact with our tools. This may include your name, email, company, username, and any content you submit.
• Payment information: If you purchase a plan, our payment processor collects billing details (we do not store full payment card numbers on our servers).
• Usage and device information: We may collect log data, IP address, browser type, device identifiers, pages viewed, referring pages, and date/time of requests to operate and improve the Services.
• Cookies and similar technologies: We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings.
• Information from integrations or third parties: If you connect third-party services (e.g., email, analytics, file storage), we receive information as permitted by those services and your settings.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Services.
• Process sign-ups, subscriptions, and payments.
• Respond to inquiries and provide customer support.
• Personalize features, templates, or recommendations.
• Monitor usage, troubleshoot, and improve performance and reliability.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations and enforce our terms.
• Send service-related communications; with your consent or as permitted by law, send product updates or marketing.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Services (e.g., hosting, analytics, email delivery, payment processing), under contractual confidentiality and security obligations.
• Compliance and safety partners if required by law, legal process, or to protect rights, safety, or prevent misuse.
• Business transfers: In connection with a merger, acquisition, or asset sale, subject to standard confidentiality and notice where required.

4. Cookies & Tracking

We use first-party and (where applicable) third-party cookies to remember your preferences, keep sessions secure, and analyze how the Services are used. You can manage cookies at the browser level; disabling some cookies may affect functionality. For analytics or advertising cookies (if used), we will request consent where required by law.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the data type and our legal or business needs.

7. Your Choices & Rights

• Access, update, delete: You can request access to or deletion of your personal information, or ask us to correct inaccuracies.
• Marketing communications: You can opt out of marketing emails by using the “unsubscribe” link or contacting us. We may still send essential service or transactional messages.
• Cookies: Control cookies via your browser settings. Some features may require certain cookies to function.

8. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

9. International Users

We may process and store information in countries other than where you live. Where required, we implement safeguards to protect cross-border data transfers (such as standard contractual clauses). By using the Services, you acknowledge these transfers.

10. Third-Party Services & Links

The Services may contain links to or enable integrations with third-party websites and services. Their practices are governed by their own privacy policies. We encourage you to review those policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Effective date” above. If changes materially affect your rights, we will provide additional notice as required by law.

12. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Email: chris@1qinsights.com
Website: 1qinsights.com
Mailing location: St. Johns County, Florida, USA

13. Governing Law & Venue (Florida)

To the extent permitted by law, this Privacy Policy is governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Any dispute or claim relating to this Privacy Policy or our privacy practices that cannot be resolved informally will be handled as described in our Terms of Service. Subject to those Terms, the exclusive venue for any related proceedings will be the state or federal courts located in St. Johns County, Florida.

If you are located in a region that grants specific privacy rights (e.g., EEA/UK, California), you may have additional rights under applicable law. You can exercise those rights by contacting us using the email above. Disputes related to this policy will be governed by Florida law and, subject to our Terms, resolved in St. Johns County, Florida.