Terms of Service

Effective date:

These Terms of Service (“Terms”) govern your access to and use of the websites at 1qinsights.com and related products and services, including the Pixi platform (collectively, the “Services”). “1Q Insights,” “we,” “us,” and “our” refer to 1Q Insights. By using the Services, you agree to these Terms.

1. Eligibility & Account Registration

• You must be at least 13 years old (or the age of digital consent in your jurisdiction). If under 18, you represent that you have parental/guardian permission.
• Provide accurate account information and keep credentials confidential. You’re responsible for activity under your account.
• If using the Services on behalf of an organization, you represent you have authority to bind it to these Terms.

2. Subscriptions, Trials & Billing

• Certain features require a paid subscription (“Subscription”). Prices, limits, and features are shown at checkout or in your account.
• Subscriptions renew automatically unless canceled before the renewal date. Cancellations take effect at the end of the current term. Fees already paid are non-refundable unless required by law or stated otherwise.
• Trials or promotions may be offered and can be modified or ended at any time.
• Payments are processed by third-party processors; we do not store full payment card numbers on our servers.

3. Acceptable Use

You agree not to misuse the Services. Prohibited uses include, without limitation:

• Sending spam or unlawful communications; harvesting addresses; misleading sender details; or violating CAN-SPAM, CASL, GDPR/ePrivacy, or other laws.
• Uploading or distributing illegal, harmful, defamatory, infringing, harassing, or otherwise objectionable content.
• Reverse engineering, scraping where prohibited, interfering with security, or overloading our infrastructure.
• Using the Services to create competing datasets/models or to train models where prohibited without written permission.

4. Your Content & License

• You retain ownership of content you submit (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and otherwise use User Content solely to provide and improve the Services.
• You represent you have all rights needed and that your User Content complies with law and third-party rights.

5. Email & Messaging Compliance

• You are solely responsible for your lists, audience selection, message content, consent, opt-outs, sender identity, and record-keeping.
• Deliverability/inbox placement are not guaranteed and may be affected by third-party systems.

6. AI Features & Beta Services

• AI outputs may be inaccurate or incomplete. You must review and verify outputs before use or publication.
• Beta features are provided “as is,” may change without notice, and may be discontinued.

7. Intellectual Property

• The Services (software, designs, templates, documentation) are owned by 1Q Insights or licensors and protected by law. Except as expressly granted, we reserve all rights.
• Feedback may be used by us without restriction or obligation.

8. Third-Party Services

Integrations with third-party products (analytics, storage, email providers, etc.) are governed by those providers’ terms and privacy policies. We are not responsible for third-party services.

9. Privacy

Your use of the Services is subject to our Privacy Policy.

10. Security

We use reasonable safeguards to protect the Services. No system is perfectly secure; you must maintain account security and promptly notify us of unauthorized use.

11. Service Changes & Availability

• We may modify or discontinue features or the Services at any time; notice will be provided where required.
• Services may be unavailable due to maintenance, outages, or factors beyond our control.

12. Termination

• You may stop using the Services at any time and cancel your Subscription in your account settings.
• We may suspend or terminate access (with or without notice) for violations of these Terms, risk of harm, or legal reasons. Sections that by nature should survive will survive.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE SERVICES WILL BE ACCURATE, ERROR-FREE, UNINTERRUPTED, OR SECURE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1Q INSIGHTS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

15. Indemnification

You agree to indemnify and hold harmless 1Q Insights and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your User Content, your use of the Services, or your violation of these Terms or law.

16. Dispute Resolution; Arbitration; Class-Action Waiver

• Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by emailing chris@1qinsights.com. If unresolved after 30 days, either party may bring a formal proceeding.
• Arbitration. Except for small-claims matters, you and we agree to resolve all disputes through binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, to take place in St. Johns County, Florida. The proceedings will be in English. The arbitrator’s award may be entered in any court with jurisdiction.
• Class-Action Waiver. Disputes must be brought on an individual basis. You and we waive any right to participate in a class, collective, or representative action.
• Injunctive Relief. Either party may seek injunctive relief in a court of competent jurisdiction in St. Johns County, Florida to protect intellectual property or confidential information.

17. Governing Law & Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Subject to the arbitration provision, the exclusive venue for any action arising out of or relating to these Terms will be the state or federal courts located in St. Johns County, Florida, and you consent to their jurisdiction.

18. Export & Sanctions

You agree to comply with all applicable export control and sanctions laws. You may not use the Services if you are located in or a resident of a country/territory subject to comprehensive sanctions, or if you are a denied or restricted party.

19. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the effective date. If changes materially affect your rights, we will provide additional notice as required by law. Your continued use after changes become effective constitutes acceptance.

20. Contact Us

Email: chris@1qinsights.com
Website: 1qinsights.com

This template is general information, not legal advice. Consider legal review to fit your specific operations and risk profile.